Leasing Specialist
We are seeking a bright, talented, self-motivated, full time Leasing Specialist who is inspired by managing luxury communities.
The
primary responsibilities of this position are to assist in operations,
resident retention, leasing, and other objectives on site.
The
ideal candidate will have previous experience within the real estate
field and leasing. Must be friendly,professional and have excellent
customer service skills. Candidate to be computer-literate, and
proficient in Microsoft Office applications. Strong verbal and written
skills are a must.
Key Responsibilities:
· Assist in operations, resident retention, leasing, training, lease renewals and other objectives for multiple sites.
· Answer and respond to daily e-mails and phone calls in a prompt manner (same day response).
· Ensure residents and guests comply with the terms and conditions of leases, property rules, and regulations.
· Prepare, review, and execute leases with new and returning residents.
· Accurately track and follow through with all leasing utilizing our Lead Management software with proper prospect tracking.
· Assist residents with maintenance requests and forward to maintenance department.
· Oversee resident accounts, making sure that amounts are correctly charged and paid.
· Turn over inspections
· Schedule tours and set up appointments for prospective residents.
· Oversee cleaning and upkeep of all sites for cleaning standards, groundwork, and snow removal activity.
· Promote, attend, and participate with resident events.
· Any other assigned tasks.
Essential Job Functions:
- Demonstrate an ability to support and contribute to community team.
- Demonstrate strong oral and written communication skills.
- Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software
- Must possess a positive attitude
- Full time day hours, ability to work a flexible schedule including evenings and weekends for events.
- Comply with expectations as demonstrated in the employee handbook.
- Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.