Careers

Join the Summit Management Team

Evening and Weekends Leasing Specialist
Boulder Ridge Location: Duluth, MN Type: Part Time
Job Description

ur Opportunity

We are seeking a bright, talented, self-motivated, Apartment Leasing Consultant who would enjoy the small office setting at a new luxury rental property in Duluth. The main responsibilities include leasing and maintaining positive resident relations of multi-family residential apartments.

The ideal candidate will have a college education and previous experience within the real estate field as a leasing consultant. Must be friendly, professional and have excellent customer service skills. Candidate to be computer-literate, and proficient in Microsoft Office applications. Strong verbal and written skills are a must. Position is weekend and evening hours.

Job Responsibilities:

Leasing
• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
• Immediately record all telephone and in-person visits on appropriate software
• Inspect models and available "market ready", communicate related service needs to Property Manager.
• Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.
• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status.
• Ensure apartment is ready for resident to move-in on agreed date.
• Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs.
• Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
• Assist in monitoring renewals. Distribute and follow-up on renewal notices.
• Represent the company in a professional manner at all the times.


Administrative
• Accept rental payments and give immediately to Assistant Community Manager.
• Maintain current resident files.
• Maintain and record daily inspections for the community.
• Distribute all company or community-issued notices.
• Assist management team with other various tasks as required.
• Consistently implement policies of the community.


Resident Retention
• Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.
• Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.

Essential Job Functions:
• Fair Housing Certification, willingness to obtain prior to interacting with prospective residents.
• Demonstrate an ability to support and contribute to community team.
• Demonstrate strong oral and written communication skills.
• Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software
• Must possess a positive attitude
• Participate in training in order to comply with new or existing laws.
• Ability to work a flexible schedule, including evenings and weekends.
• Two (2) years experience in previous relevant customer service.
• Comply with expectations as demonstrated in the employee handbook.
• Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.


Benefits

• Medical and dental available
• Retirement Plan
• PTO

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